Diamond Network Services provide a service designed specifically to support home purchasers, vendors and landlords to source expert home inspection providers nationally. They administrate and coordinate these services by finding, qualifying and monitoring home inspection businesses nationally.

Diamond Network Services commenced trading on the 2nd February 1990 and were incorporated in May 1991.

In the main Building inspections, Pest inspections and Strata record inspections followed by a large range of special purpose home inspections and property surveys.

As a broker, they have no authority, agenda, or control over the practice of inspections or the content of reports. Diamond Network Services simply convey orders between clients and providers. If the order has been referred by a third party (Eg. real estate agent, solicitor or conveyancer), those third parties have no control over the placement of the order, inspection practice or report content. Diamond Network Services continually monitor feedback to ensure a high level of friendly, professional service is maintained by the inspectors.

After property details are obtained including the area, size of the building/property and urgency of the service a quotation is supplied immediately. With buying power and coverage Diamond Network Services always endeavour to be competitive.

In some cities and states it is common practice for providers to offer discounts for combined orders. In each instance if there are discounts available they are passed onto the client in the quotation.

Diamond Network Services always endeavour to be competitive in both service and pricing. If a comparable service has been quoted near their pricing structure they will match that price to get the business.

Each style of inspection is governed by a best industry practice expectation. That need in some state of Australia includes licensing. If there is a license needed to complete the service. Diamond Network Services confirm that with the service provider before they are added to the network.

Every service provider must furnish a certificate of currency for Professional Indemnity Insurance before being included in the network. These certificates are available on request.

Each style of inspection is governed by a best industry practice expectation. That need in some state of Australia includes qualifications. If there is a qualification needed to complete the service. Diamond Network Services confirm that with the service provider by receiving of a copy of the qualification before adding them to the network.

Each service provider has agreed to be available to discuss the contents of their reports with the owner/s of the reports. On order Diamond Network Services will inform you of the inspectors name and contact details.

In all cases the inspection service providers arrange direct access to the properties via the agents and/or owners for inspection. You can ask to be informed of this appointment time during the order process.

In the instance of Building and Pest Inspections you can be present although it is suggested that you arrive at the completion of the inspection by prior arrangement with the inspector.

With access availability the vast majority of inspections are completed within 24 - 48 hours of order.

A building report is seen as an integral part of any purchase of a home. it involves a licensed and insured building inspector completing a visual inspection giving assessment in matters such as stability, water tightness and standard of workmanship. The written report highlights findings, concerns and recommendations. The Australian Standard for Building inspections is A.S. 4349.1-1995 and is available for purchase at the Standards Australia website - http://www.standards.com.au. There is also a document supplied by The Office of Fair Trading, "Building Inspections - A Home Buyers Guide" go to -
http://www.fairtrading.nsw.gov.au/pdfs/corporate/publications/ft026.pdf

A pest inspection also known as a timber pest inspector and termite inspection entails a licensed and insured inspector completing a visual inspection of all accessible and available areas of a property for the presence of present or past timber pest infestation. The results given in a written report are obliged to include findings, risks, concerns, conducive conditions and both chemical and non-chemical solutions. The Australian Standard for timber pest inspections is A.S. 4349.3-1998 and is available for purchase at the Standards Australia website - http://www.standards.com.au.

A building completion report is a post construction inspection to identify and defects, incomplete work and/or poor or substandard finish. The resulting report identifies if the builder is responsible for any given defects and recommends completion and/or rectification works be undertaken. It is usual to have a completion report carried after practical completion of building works and prior to expiry of standard builders warranty periods.

These are important when buying a unit, townhouse or villa. This inspection is carried out in accordance with section 108 of the strata management act. The report includes the financial status of the plan, pending building works, and special levies, past works history, all expenses for the past two years, 10 year budget analysis and SSM act compliance issues. These include general information of insurances, by-laws, any disputes or areas under investigation.

Copies of recently furnished reports are available for purchase at the same value as paid by the original order.

The Australian Standard or best industry practice for each style of report details the inclusions and exclusions. These standards are available for perusal on their website.

Example reports are available for viewing on the "example reports" page on the website.

The majority of the service providers for Building and Pest reports include photos of at least a front elevation of the property and some go further to show photos of defects and restrictions. As the Standard in some instances does not require the use of photos not all service providers supply this service.

Each style of inspection is governed by a best industry practice expectation and in the case of Building Inspections and Pest Inspections there are Australian Standards. The service providers agree to meet at least the Australian Standard in each instance.
Building Report is A.S. 4349.1-1995. Pest Report is A.S. 4349.3-1998.

Once you have received your quotation, Reports can be ordered via email, website, fax or over the phone. In each instance you will be asked the following list of questions: Your Name, Address and Contact details (including email address). The property address to be inspected, type of reports needed and access details to the property (real estate agents, etc). Any concerns you might like addressed during the inspections and lastly take payments from you (credit card details).

Unless an account has been arranged all inspections are paid for on order by credit card or direct deposit.

Solicitors and conveyancer's can apply for an account. Casual users pay via direct deposit or credit card on order.